Google Workspace - F.A.Q.s
What tools/services does Google Workspace (formerly G Suite) include?
Like G Suite, all Google Workspace plans offer a custom email for business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites and more.
The functionality/features of Google Workspace varies by different packages.
Which Google Workspace plan is right for my business?
- Google Workspace Business: Google Workspace package for small and medium businesses or startups. This version of Google Workspace (includes Business Starter, Business Standard, and Business Plus) is for organizations up to 300 users with various dedicated features such as storage capacity, number of users in a video meeting , share drive… See at: https://workspace.google.com/pricing.html
- Google Workspace Enterprise: For businesses and large corporations (more than 300 users), businesses will choose this Google Workspace service package. This solution does not limit the number of accounts allowed to register, including Enterprise Essentials, Enterprise Standard and Enterprise Plus.
- Google Workspace Frontline: just released not long ago. This solution was born to meet the basic needs of collaboration and connection of employees such as producers, workers, nurses, farmers, etc.
Contact FPT Cloud Hub now for more advice on suitable Google Workspace packages: https://fptcloudhub.io/en/contact-us/
Can my company try Google Workspace before signing up?
According to Google's policy, all customers receive 14 free trial days to experience Google Workspace.
Is G Suite and Google Workspace different?
Google Workspace is considered an expanded version and is more suitable for all customer needs. Google Workspace integrates more communication and collaboration tools than G Suite. So Google rebranded to Google Workspace to more accurately represent the vision of this product.
Definition of Google Workspace users
The user is defined as a personalized email address (yourname@companydomain). Alias group emails (business@companydomain, hotro@companydomain) don't count as users. Each user will be added 30 email aliases.
How is Google Workspace email different from free GMail?
Google Workspace Gmail features include: custom business email @companydomain, unlimited group email addresses, 99.9% uptime guarantee, double the storage of free Gmail, no ads reporting, 24/7 phone and email support, Google Workspace Sync for Microsoft Outlook, and more.
Google Workspace Calendar vs Microsoft 365 Calendar
Google Calendar has the function to create events and share this calendar to many people. Google has made an article to specifically compare the differences between the two tools: https://support.google.com/a/users/answer/156594?hl=en
Does Meet allow users outside the business (external) to join the call?
Definitely, yes! In fact, you can share the same link with all meeting participants, making it easier for you to contact the people you need during the call.
What's the difference between Drive in Google Workspace and the free Drive version under @gmail?
Google Workspace Drive offers twice as much storage, 24/7 phone and email support, advanced reporting and control sharing capabilities. You can upgrade to unlimited storage (accounts with less than 5 users get 1TB/user) for an additional fee.
While with a free gmail account, you only have 15GB of storage space.
Can an enterprise purchase each application in GGWS separately?
Are not. When you sign up for Google Workspace, you'll get access to a suite of integrated apps that work seamlessly together.
For example, you can receive a message in Gmail and instantly convert it into a Calendar event. When you make comments in Docs, Sheets, or Slides, collaborators automatically receive email notifications. With one click, you can join a Meet video meeting from your inbox or calendar.
Using these tools together improves productivity and gives your business the most value. However, you can purchase a service plan with maximum services you need (Business Starter / Standard / Plus)
Is using Meet secure?
Yes. All video and audio streams in Meet are encrypted. Users can join securely even when they're off site.
What types of files can I upload to Drive?
You can upload any type of file to Drive and convert certain types of files to a web-based Google document format: Docs, Sheets, or Slides. Drive supports formats of other solution providers such as Microsoft Office, PDF, OpenDocument, LibreOffice...
Can Docs work offline?
Yes. This feature is available in the Chrome browser. If you haven't already, try Chrome—it's free and easy to install the Google Docs Offline extension
Can I share Google Docs files with external users?
Yes. You can change the settings of each document to give anyone you choose access to the editor, viewer, or commenter, or share with internal company (same domain)
Are Google Docs, Sheets, Slides compatible and use Microsoft Office files?
Yes. Google Docs, Sheets, Slides support many formats of other office tools such as Microsoft Office, OpenDocument, Apple iWork ...
Does Google Forms need to be logged in to GGWS before responding?
No. Anyone can respond on Forms. Admin can also customize to limit users' reply rights such as gmail login requirements, limit internal responses by email domain.
Google Workspace Account Administrator's Access Page
You can access your Admin Console at admin.google.com. Enter your email address and password to log in and the dashboard appears.
How does Co-editing to Google Docs, Sheets, Slides work?
Co-editing means that multiple people can work on the same slide, docs, or spreadsheet at the same time. Sharing settings let you control who can view and edit slides, and revision history allows you to revert to earlier versions (can be viewed by edited version to recover)
Limit of Users of GGWS plans
Google Workspace comes in three versions for companies with up to 300 users: Business Starter, Business Standard, and Business Plus. Companies with more than 300 users should consider the Enterprise plan offers.
Can I pay annually?
Customers can pay annually to receive better price incentives from FPT Telecom International.
Does GGWS support free domains?
No, the cost of the domain name is different from Google Workspace. During the registration process, you will specify the domain name you want for your business email. If you don't already own a domain, you can purchase it from Google for an additional fee purchased from an external partners such as PAVietnam, Mat Bao, etc.
Note: When setting up Google Workspace, customers need to add DNS records according to Google's instructions with domain name providers: https://support.google.com/a/topic/1611273?sjid=12948434556043814517-AP
Does Google encrypt data?
Customer core data uploaded or created in Google Workspace services is encrypted in storage, as described in at this article on support center.
This encryption occurs when it is written to disk without the client having to take any action. Google encrypts data with separate encryption keys, even if they belong to the same customer. Data is encrypted using Advanced Encryption Standard (AES) 128 bits or higher.
Google also encrypts Google Workspace core data while that data is “in transit” whether that data is traveling over the Internet between customers and Google or moving within Google as it moves from one data center to another. We encrypt this data between Google and our customers using HTTPS with the feature forward secrecy.